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Armstrong Teasdale Recognized as Leader in Client Service; Spalty Named for Delivering Superior Service

January 6, 2006

When large and Fortune 1000 companies were asked to identify law firms that provide outstanding client service, Armstrong Teasdale LLP emerged as a leader on a recent survey conducted by BTI Consulting Group Inc. (BTI). BTI interviewed over 200 corporate counsel at Fortune 1000 companies to discover how they define outstanding client service, which law firms deliver it, and what specifically makes a law firm stand out from the rest of the pack. This year only 240 individual law firms were recognized nationally, including Armstrong Teasdale, that have differentiated themselves through exceptional client service. The results of this objective, independent research are being published in the 5th annual report, The Survey of Client Service Performance for Law Firms: The BTI Client Service A-Team 2006.

As part of the recognition Armstrong Teasdale received, Mr. Ed Spalty, was individually identified by a client for delivering truly superior client service. Nationally, 134 attorneys were named to The 2006 BTI Client Service All-Star Team for Law Firms for their ability to practice in innovative ways that add more value to the client relationship. BTI relies on the most important judge of client service — the clients themselves — to define client service and identify, in an unprompted manner, the attorneys who deliver the best client service.

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